User Guides
A Registered Officer is a person officially registered to the entity
with ACRA or a relevant UEN-issuance agency.
As a Registered Officer, you can manage Corppass Administrators (Admin)
of your entity by approving, rejecting or terminating Corppass Admins.
You may also register to be a Corppass Admin yourself to transact on
behalf of your entity, without requiring any approvals.
To view a user guide, select a topic on the left menu panel below.
Register for Corppass Administrator Account
Manage Corppass Administrator Account
Register for Corppass Administrator Account
Registered Officers can also appoint themselves as Corppass Administrators
and register for Corppass Administrator accounts to transact on behalf
of their entity. Each entity can appoint up to two Corppass Administrators.
- Click here (PDF, 1.21 MB) to view the PDF guide for Sole Proprietors only.
- Click here (PDF, 1.4 MB) to view the PDF guide for all other entities.
Approve, Reject or Terminate Corppass Administrator Account
Registered Officers are required to approve or reject new applications for Corppass Administrator accounts.
However, if the Registered Officer chooses to take on the role of a Corppass Administrator,
this step is not required (in this case, they will be the same person).
[NEW] From 1 December 2023, for Sole Proprietorship (Individual) entities, only "Owner" Registered Officers can view Corppass Administrator applications and approve them using the
Singpass app.
Registered Officers are also able to view and terminate
Corppass Administrator accounts using View Approved Admins' function.
- Click here (PDF, 1.81 MB) to view the PDF guide for Sole Proprietors only.
- Click here (PDF, 1.48 MB) to view the PDF guide for all other entities.
Corppass Administrators (Admins) are selected by Registered Officers to manage
Corppass for the entity. Each entity can appoint up to two Corppass Admins.
As a Corppass Admin of your entity, you will have to first register for a
Corppass Administrator account on the Corppass Portal. Subsequently, you can
create other Corppass Accounts and manage users' access to digital services.
Sub-Administrator accounts are created by the Corppass Administrators.
They are able to create users and manage all digital services by default, unless restricted by
the Corppass Administrator. As a Sub-Administrator, if you would like to check
if your account is restricted, log in to Corppass Portal,
go to My Account > View My Profile > Assignment Profile.
To view a user guide, select a topic on the left menu panel below.
Register for Corppass Administrator Account
Create and Manage Corppass Accounts
Set Up, Assign and Manage Users' Digital Service Access
Set Up and Manage Assignment Profile of Sub-Administrators
Manage and Assign Client Digital Access (for Third Party Entity)
Create and Manage Client e-Service Groups (IRAS only)
Register for Corppass Administrator Account (For Singapore Registered Companies)
The Corppass Administrator (Admin) should be a staff nominated to manage your entity's
transactions with the Singapore government. An entity can have maximum of two Corppass Admins.
Corppass Admins are responsible for initiating Corppass registration and managing the
entity's Corppass user accounts and digital services access. For local entities with a UEN,
the Corppass Admin must be an NRIC/FIN user.
For Singapore Registered Entities, the entity's Registered Officer will be required to
approve the Corppass Adminstrator application either:
- Online through Corppass Portal, or
- Offline with a Letter of Authorisation (PDF, 154 KB). (Note: From 1 December 2023, Corppass Administrator Account for Sole Proprietorship (Individual) entities cannot be approved via Letter of Authorisation.)
- Click here (PDF, 1.29 MB) to view the PDF guide for Sole Proprietors only.
- Click here (PDF, 1.61 MB) to view the PDF guide for all other entities.
Register for Corppass Administrator Account (For Foreign Registered Companies)
The Corppass Administrator should be a staff nominated to manage your entity's
transactions with the Singapore government.
Corppass Administrators are responsible for initiating Corppass registration
and managing the entity's Corppass user accounts and digital services access.
For Foreign Registered Entities,
-
Proof of entity registration and personal identification in your country
is required to be provided by uploading the following during registration
- Business Registration Document
- Identity Document
Create and Manage Corppass Accounts
The Corppass Administrator can create Sub-Administrator, Enquiry
User and User accounts which are used to login and transact with
Government digital services. These are the 3 account types that
can be created:
- Sub-Administrator (Sub-Admin)
- Account created by Corppass Admin
- Able to create and manage Enquiry User and User account types
- Manages digital service access of all users by default, unless restricted by Corppass Admin
- Enquiry User
- Account created by Corppass Admin / Sub-Admin
- Able to search and view details of other Corppass accounts within the entity
- User
- Account created by Corppass Admin / Sub-Admin
Batch Create Corppass Accounts
Corppass Administrators and Sub-Administrators may choose to create
Corppass accounts by completing and uploading an excel file template
via 'Batch Create User' function. This method is recommended
for creating 10 or more Corppass accounts at the same time.
Click
here (PDF, 1.6 MB) to view the PDF guide.
Set Up, Assign & Manage User's Digital Service Access
Corppass Administrators and Sub-Administrators are responsible for
managing the entity's digital service access. To do so,
Corppass Administrators or Sub-Administrators need to first
select digital services the entity would like to transact with,
then proceed to assign digital service access to other users within
the entity to carry out transactions.
While Corppass Administrators may view and edit digital service
access of all account types, Sub-Administrators may view and edit
digital service access of Enquiry Users and Users account types.
Note: Sub-Administrator accounts with restricted access will only be
able to set up, assign and manage digital services within their
Assignment Profile.
Click
here (PDF, 2.3 MB) to view the PDF guide to
Set Up and Assign User's Digital Service Access.
Batch Assign Digital Services
As an alternative method, Corppass Administrators and
Sub-Administrators may choose to complete and upload an excel
file template via the 'Batch Assign Digital Services' function.
This method is recommended for Corppass Administrators and
Sub-Administrators who would like to assign various digital
service access to multiple users at the same time.
Note: Sub-Administrator accounts with restricted access will not be able
to authorise and manage Third Party Authorisation for your entity.
Click
here (PDF, 1.8 MB) to view the PDF guide.
Set Up and Manage Assignment Profile of Sub-Administrators
By default, all Sub-Administrator accounts can manage and assign the entity's
digital services to users. These assignment rights can be controlled through
the Sub-Administrators Assignment Profile, which allows Corppass Administrators
to restrict the digital services that can be managed and assigned by each
Sub-Administrator. This may be applicable to companies with distinct department
segregation.
Sub-Administrator accounts with restricted access will not be able to:
- Manage and assign entity's digital services outside his Assignment Profile
- Manage users' access to digital services outside his Assignment Profile
- Authorise and manage Third Party Entities
- Manage and assign Client Digital Services
Manage Client (for Third Party Entity)
The Corppass Administrator or Sub-Administrator of a Third Party Entity may
manage their Client Authorisations. An authorised Third Party Entity is
able to perform functions such as:
- Removing Client's digital services
- View authorisation history
- Manage authorised users
Assign Client Digital Access to Users (for Third Party Entity)
The Corppass Administrator or Sub-Administrator of a Third Party Entity
may assign the Client's digital services to users within their entity,
allowing them to transact on behalf of the Client using their individual
Corppass accounts.
Note: Sub-Administrator accounts with restricted access will not be able
to view and edit Client authorisation.
Click
here (PDF, 1.8 MB) to view the PDF guide.
Create and Manage Client e-Service Groups (IRAS only)
The 'Client e-Service Group' feature allows authorised Third Party Service
Providers to better manage user access to IRAS digital services within the
entity. Administrators and Sub-Administrators with default access* can:
- Create / Remove Client e-Service Group(s)
- Add / Remove Users to Client e-Service Group(s)
- Add / Remove digital services to Client e-Service Group(s)
- Add Client's e-Services to Client e-Service Group(s)
Corppass Sub-Administrators, Enquiry Users and User account types are created by the
Corppass Administrator of the entity. These group of users will need to activate
their accounts after creation by the Administrator prior to transacting with digital
services assigned to them.
To view a user guide, select a topic on the left menu panel below.
Activate My Account
Manage My Account
Activate Corppass Account
After the Corppass Administrator creates a Corppass account, the user,
either with an NRIC/FIN or Foreign ID,
will be required to activate the account
Foreign ID users are required to activate their pre-registered Singpass
Foreign user Account within 30 days of Corppass account creation.
They will also need to set up the Singpass app.
Click
here (PDF, 1.0 MB) to view the PDF guide.
Manage Corppass Account
Users can manage their individual Corppass accounts through:
- Update Corppass Profile
- Users can update their mobile number and/or email address registered to their Corppass account
- View Transaction History
- View account transaction history on Corppass up to the last 15 months or last 1,000 transactions
- Transactions include changes to Corppass profile (e.g. email, mobile number) and when a digital service has been accessed
- Transactions within a digital service (e.g. digital service application status) will not be tracked.